Achievements
Assistant Manager
Telstra · Sydney, Australia · Apr 2026 - Present
- Own the data-oriented reporting suite (Microsoft Fabric, Power BI, DAX) for an 8-product retail portfolio, translating store-level signals into daily sales performance, coverage and frontline coaching decisions, and embedding it into team rituals so reporting drives action rather than sitting beside it.
- Coach consultants on DAX-driven pricing and PACE dashboards in live customer conversations, reinforcing data-backed decisions and consistent KPI delivery with governance-minded guardrails for non-technical users.
- Own and act on the NPS reporting pipeline as Telstra's Connected Future 2030 strategic vision enabler.